> For the complete documentation index, see [llms.txt](https://incident-tracker.gitbook.io/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://incident-tracker.gitbook.io/docs/support/need-help.md).

# Need Help?

If you run into issues or have questions not covered here, our support team is here for you:

* 📧 **Email:** <support@incident-tracker.com>
* 📞 **Phone Support:** Mon–Fri, 7:30 AM – 4 PM Eastern
* 📈 **System Status:** [Uptime Page](https://stats.uptimerobot.com/k2r2wfkOGw)
* 📤 [Submit a ticket](/docs/support/need-help/submit-a-ticket.md)