> For the complete documentation index, see [llms.txt](https://incident-tracker.gitbook.io/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://incident-tracker.gitbook.io/docs/admin-guide/users/create-new-user.md).

# Create New User

This guide outlines the steps to add a new user in Incident Tracker, including optional settings for password management and login notifications.

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## Steps to Create a New User

1. Navigate to **Admin > Create New User**.
2. Complete all required fields:
   * **First Name**
   * **Last Name**
   * **Email**
   * **User ID**
   * **Password**
3. Optional settings:
   * **Force Password Change**: Require the user to change their password upon first login.
   * **Send Login Information**: Automatically email the login details to the user.
4. Click **Save** to create the user account.

{% hint style="info" %}
Utilizing the "Force Password Change" option enhances security by ensuring users set their own passwords.
{% endhint %}

### Additional Considerations

* After creating a user, assign appropriate User Rights & Permissions to define their access levels.
* If your organization uses Single Sign-On (SSO), configure the user's credentials accordingly.

{% hint style="info" %}
For bulk user creation, consider using the import feature.
{% endhint %}

### ▶️ Interactive Tutorial – Create a New User

{% @arcade/embed flowId="a9rM7e2fXxWbq346FJsW" url="<https://app.arcade.software/share/a9rM7e2fXxWbq346FJsW>" %}