> For the complete documentation index, see [llms.txt](https://incident-tracker.gitbook.io/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://incident-tracker.gitbook.io/docs/admin-guide/misc/export-to-excel.md).

# Export Reports to Excel

## How to Export

1. Navigate to **Admin > Export Reports to Excel**.
2. Click the **Export** link to begin generating the Excel file.
3. The file will be created in the background. Depending on the volume of data, this process can take anywhere from **30 seconds to 20 minutes**.
4. Refresh the page periodically.
5. Once the file is ready, a **Download** link will appear.

{% hint style="info" %}
The download link will show the timestamp of the most recent export.
{% endhint %}

***

## Excel Pop-up Warning

{% hint style="danger" %}
You may see a warning when opening the Excel file, such as:

*“The file format and extension of \[filename].xls don’t match. The file could be corrupted or unsafe.”*

This is a known message and **it is safe to click “Yes”** to proceed with opening the file.
{% endhint %}

***

### Troubleshooting Blank Files

If your exported Excel file appears blank:

* Wait for the export process to fully complete before downloading.
* Try re-exporting after refreshing the page.

{% hint style="info" %}
If the issue persists, you may need to adjust your Excel settings.\
See: [**Troubleshooting Blank Excel Export**](/docs/admin-guide/misc/export-to-excel/troubleshooting-blank-excel-export.md)
{% endhint %}