> For the complete documentation index, see [llms.txt](https://incident-tracker.gitbook.io/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://incident-tracker.gitbook.io/docs/admin-guide/getting-started.md).

# Getting Started

Welcome to Incident Tracker! This guide will walk you through the initial setup to ensure your environment is configured correctly.

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### 1. Create Users

To add a new user:

1. Navigate to **Admin > Create New User**.
2. Fill in all required text fields.
3. Optionally:
   * **Force Password Change**: Require the user to change their password upon first login.
   * **Send Login Information**: Automatically email the login details to the user.

For a visual guide, refer to the [Create Users video tutorial](/docs/admin-guide/users/create-new-user.md#interactive-tutorial-create-new-user).

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### 2. Set User Rights

After creating a user, define their permissions:

1. Go to **Admin > Manage Users**.
2. Select the user from the dropdown.
3. Set their rights and restrictions by category and/or location.

For detailed instructions, go to [Set User Rights & Permissions](/docs/admin-guide/users/manage-users.md#user-rights-and-permissions).

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### 3. Create Categories

1. Navigate to **Admin > Manage Categories**.
2. Add new categories and sub-categories as needed.

Watch the [Create Categories video tutorial](/docs/admin-guide/application-information/manage-categories.md#interactive-tutorial-creating-categories-and-sub-categories) for guidance.

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### 4. Create Locations

1. Go to **Admin > Manage Locations**.
2. Add locations with up to three-tiers for detailed structuring.

Refer to the [Create Locations video tutorial](/docs/admin-guide/application-information/manage-locations.md#interactive-tutorial-creating-locations-sub-locations-and-areas-rooms) for assistance.

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### 5. Submit a Report

To log an incident:

1. Click on **Submit Report** at the top menu.
2. Complete all required fields.
   1. File attachments can be added to the report directly after submitting.

For a step-by-step demonstration, view the [Submit a Report video tutorial](/docs/user-guide/submit-report.md#interactive-tutorial-submitting-a-report).

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### 6. View Reports

To access submitted reports:

1. Click on **Reports and Analytics**, or **My Reports**, depending on your access.
2. Report access may be limited based on your assigned rights and restrictions.
3. Click on a report number to open it.

Go to [Viewing Reports](/docs/user-guide/reports-and-analytics/reports.md#viewing-reports) for more details.