> For the complete documentation index, see [llms.txt](https://incident-tracker.gitbook.io/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://incident-tracker.gitbook.io/docs/admin-guide/application-information/manage-categories.md).

# Manage Categories

The **Manage Categories** feature in Incident Tracker allows administrators to create and organize categories and sub-categories for incident reporting. This structure helps in classifying incidents effectively, facilitating better tracking and analysis.

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## Creating Categories and Sub-Categories

To create or manage categories:

1. Navigate to **Admin > Manage Categories**.
2. Click **Add New Category**.
3. Enter the **Category Name**.
4. To add a sub-category, click **+ sub categories** next to the desired category.
5. Enter the **Sub-Category Name**.
6. Click **Update Categories** to save changes.

{% hint style="info" %}
You can create unlimited categories and sub-categories to suit your organization's needs.
{% endhint %}

### ▶️ Interactive Tutorial – Creating Categories and Adding Sub-Categories

{% @arcade/embed flowId="HIFdxXmqBjk2yajB7daK" url="<https://app.arcade.software/share/HIFdxXmqBjk2yajB7daK>" %}

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## Editing or Deleting Categories

* **Editing**: To edit a category, click in the textbox and make the name change.  Click **Update Categories** to save the name.
  * Note: Multiple categories can be edited at the same time before clicking **Update Categories**.

{% hint style="warning" %}
If a category or sub-category is currently associated with existing reports, you will be prompted to either:

* Leave the name unchanged on existing reports.

* Update the name across all associated reports.
  {% endhint %}

* **Deleting**: To delete a category, click in the textbox and backspace the category name completely. Then click Update Categories.
  * Note: Multiple categories can be deleted at the same time before clicking **Update Categories**.

{% hint style="danger" %}
Deleting a category does not remove it from existing reports. It will no longer be available for new reports but will remain searchable in historical data. Deleted categories can always be re-added with the exact name spelling if needed.
{% endhint %}

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